Technical support is how you maintain a well-structured network infrastructure. No matter the size, every firm recognizes the importance of IT, and most have a dedicated department for it, but its capabilities are limited. This is where we excel; we go extra lengths with our technical solutions to provide round-the-clock technical support anytime you need it.
Remote Support
We offer some of the best technical support services to ensure that our clients and their customers’ communication runs smoothly. We have dedicated tech experts who are always on call remotely to solve your IT-related issues so that you can stay productive.
Commitment to Customer
Our IT consulting professionals are only a call or message away, and they will be there to help with fixing, replacing, testing, and recommending the best IT equipment for your establishment.
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We are also committed to identifying the best tech solutions and creating a strategy to achieve your business goals while reducing costs.
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Support service proposed by KiwiICT is your reliable provider of proactive tech support at the required level:
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Monthly remote monitoring at a fixed price. Perfect for efficient budget planning and risk reduction.
Flexible and customized bundles of technical support. Plan your regular updates, security compliances, maintenance check-up, upgrade system components.
Urgent fixes when everything goes south. No Panic! We’re on it.
Overall IT strategy to keep in order multi-vendor hardware and software environments, distributed servers and users, security measures, and compliances.
Commitment to Customer
Our IT consulting professionals are only a call or message away, and they will be there to help with fixing, replacing, testing, and recommending the best IT equipment for your establishment.
Â
We are also committed to identifying the best tech solutions and creating a strategy to achieve your business goals while reducing costs.
Â
Support service proposed by KiwiICT is your reliable provider of proactive tech support at the required level:
Â
Monthly remote monitoring at a fixed price. Perfect for efficient budget planning and risk reduction.
Flexible and customized bundles of technical support. Plan your regular updates, security compliances, maintenance check-up, upgrade system components.
Urgent fixes when everything goes south. No Panic! We’re on it.
Overall IT strategy to keep in order multi-vendor hardware and software environments, distributed servers and users, security measures, and compliances.
Get a helping hand on time and keep your systems secure.
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Security Operations Center (SOC) is a centralized facility which primary function is to monitor, detect, prevent, investigate, analyze and respond to cybersecurity incidents on an ongoing basis. The SOC team consists of security analysts and engineers who use a combination of technology solutions and processes to determine potential security threats and address those quickly.
Get 24-hour supervision of your network to maintain healthy business operations.
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Network Operations Center (NOC) is a centralized place where the IT support team remotely monitors, supervises, and maintains the network and IT infrastructure performance around the clock to ensure business services and operations continue to work without disruptions. NOC is the first line of defense against external attacks and provides maintenance, high-quality support, and fast problem resolution.
Let us handle your security issues and get your business back online!
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A Service-Level Agreement (SLA) is a level of service that sets the expectations between the service supplier and the customer as a metric, describing how products or services should be delivered. It is a critical component of any technology service provider to ensure the effectiveness of the process, including penalties if the service level has not been achieved. Both parties are bound by the agreement to ensure both have the same understanding of requirements.
Get a helping hand on time and keep your systems secure.
Â
Security Operations Center (SOC) is a centralized facility which primary function is to monitor, detect, prevent, investigate, analyze and respond to cybersecurity incidents on an ongoing basis. The SOC team consists of security analysts and engineers who use a combination of technology solutions and processes to determine potential security threats and address those quickly.
Get 24-hour supervision of your network to maintain healthy business operations.
Â
Network Operations Center (NOC) is a centralized place where the IT support team remotely monitors, supervises, and maintains the network and IT infrastructure performance around the clock to ensure business services and operations continue to work without disruptions. NOC is the first line of defense against external attacks and provides maintenance, high-quality support, and fast problem resolution.
Let us handle your security issues and get your business back online!
Â
A Service-Level Agreement (SLA) is a level of service that sets the expectations between the service supplier and the customer as a metric, describing how products or services should be delivered. It is a critical component of any technology service provider to ensure the effectiveness of the process, including penalties if the service level has not been achieved. Both parties are bound by the agreement to ensure both have the same understanding of requirements.
Yes, we are an IT consulting business, but you are important to us regardless of the industry. We treat our clients like our family. Our customer support lines and social network handles are always open to assist you with your needs.
Yes, we are an IT consulting business, but you are important to us regardless of the industry. We treat our clients like our family. Our customer support lines and social network handles are always open to assist you with your needs.
