#1 IT Solutions For Healthcare​

Allow us to help you face the healthcare IT challenges of the 21st century, and walk this journey with us.

IT Geeks On Your Side

We are a group of certified IT experts, highly specialised in world-class Cloud solutions to improve your overall business performance by solving complex challenges.

#1 IT Solutions For Healthcare​

Allow us to help you face the healthcare IT challenges of the 21st century, and walk this journey with us.
Challenges in Healthcare Industry

Technological advancements are becoming increasingly more ingrained in the healthcare industry, so it is paramount to understand what the best technologies are. Additionally, cybersecurity is an issue because cybercriminals are targeting the healthcare industry like never before, so it is important to become secure and to be HIPAA compliant.

Role of IT in Healthcare Industry

As IT has a vital role in not only the operations of delivering health treatment and service to patients, but also in the day-to-day operations. IT allows a more efficient and seamless process of sharing and retrieving patient data, as well as organizing every aspect of the organization. It also helps to reach out to patients more effectively and in an automated fashion, elevating the service given.

Challenges in Healthcare Industry

Technological advancements are becoming increasingly more ingrained in the healthcare industry, so it is paramount to understand what the best technologies are. Additionally, cybersecurity is an issue because cybercriminals are targeting the healthcare industry like never before, so it is important to become secure and to be HIPAA compliant.

Role of IT in Healthcare Industry

As IT has a vital role in not only the operations of delivering health treatment and service to patients, but also in the day-to-day operations. IT allows a more efficient and seamless process of sharing and retrieving patient data, as well as organizing every aspect of the organization. It also helps to reach out to patients more effectively and in an automated fashion, elevating the service given.

Key Benefits

noun-sales-303640-33A96E
Sales Increase
Call Centre

Use a call center to minimize time spent off the phone, so that you can focus on what matters and deliver excellent care to patients.

 

A proper call center makes you look professional and lets you automate things from reminders for checkups, to automatic number dialing, and more.

 

     READ MORE

noun-increase-performance-2475228-33A96E
Perfomance Grow
Seamless Information Sharing (Microsoft Sharepoint)

Keep all your organization files, patient notes, and processes in the same place. We focus on implementing the most seamless process for data accessing and sharing so that you can focus all your energy on delivering the best care.

 

Share information across all departments in real time, and have all the valuable information at your fingertips, when you need it.

 

We also help you gather customer information more efficiently using our smart forms.

 

     READ MORE

noun-cost-reduction-4781263-33A96E
Costs Reduction
Upgrade to the Cloud (Microsoft 365)

In current times, a lot of costs can be reduced by moving your whole operation to the cloud.

 

By moving your operation to the cloud, the efficiency will be maximized and boosted at a fraction of the cost.

 

Stop worrying about purchasing new servers, maintaining them, electricity costs for keeping them at a cool temperature, and expensive technical support when something goes wrong.

 

Using Microsoft 365, your workflow will be simplified while saving costs.

 

     READ MORE

noun-fault-3630572-33A96E
Fault Tolerance
Disaster Recovery

We will help you recover from IT disasters by:

 

  • Perform regular automated backups.
  • We will have a secondary internet so if the internet shuts down, you can still remain online.
  • We protect you against equipment failure. If one piece of equipment fails, we have another one ready to jump in immediately.
  • If the phone line is down, we will redirect incoming calls to cell phones
  • Many more

 

     READ MORE

noun-safe-3974132-33A96E
Security Assurance
HIPAA Compliance and Audit

Check if your information security is following HIPAA!

 

The penalties for noncompliance with HIPAA regulations are stiff. Did you know a single violation can range from $100 to $50,000 based on the level of negligence? Additionally, a maximum penalty of $1.5 million per year can be assessed for violations of an identical provision. This means that businesses that continually store or transfer ePHI in a non-compliant way are leaving themselves open to millions in damages. Penalties that high could shut your doors permanently.

 

     READ MORE

noun-technical-support-2087328-33A96E
Outstanding Technical Support
Invest in Uptime (NOC Support)

Get 24-hour supervision of your network to keep your systems running optimally.

 

Our team will monitor the entire infrastructure, including equipment, databases, servers, network devices, and every other system or device that is necessary for the delivery of your services.

 

We immediately will detect anomalies or malicious activities and will be able to promptly stop the threat and resolve issues as they emerge, using our worldwide experience in the healthcare industry. We are there for you!

 

     READ MORE

Key Benefits

noun-sales-303640-33A96E
Sales Increase
Call Centre

Use a call center to minimize time spent off the phone, so that you can focus on what matters and deliver excellent care to patients.

 

A proper call center makes you look professional and lets you automate things from reminders for checkups, to automatic number dialing, and more.

 

     READ MORE

noun-increase-performance-2475228-33A96E
Perfomance Grow
Seamless Information Sharing (Microsoft Sharepoint)

Keep all your organization files, patient notes, and processes in the same place. We focus on implementing the most seamless process for data accessing and sharing so that you can focus all your energy on delivering the best care.

 

Share information across all departments in real time, and have all the valuable information at your fingertips, when you need it.

 

We also help you gather customer information more efficiently using our smart forms.

 

     READ MORE

noun-cost-reduction-4781263-33A96E
Costs Reduction
Upgrade to the Cloud (Microsoft 365)

In current times, a lot of costs can be reduced by moving your whole operation to the cloud.

 

By moving your operation to the cloud, the efficiency will be maximized and boosted at a fraction of the cost.

 

Stop worrying about purchasing new servers, maintaining them, electricity costs for keeping them at a cool temperature, and expensive technical support when something goes wrong.

 

Using Microsoft 365, your workflow will be simplified while saving costs.

 

     READ MORE

noun-fault-3630572-33A96E
Fault Tolerance
Disaster Recovery

We will help you recover from IT disasters by:

 

  • Perform regular automated backups.
  • We will have a secondary internet so if the internet shuts down, you can still remain online.
  • We protect you against equipment failure. If one piece of equipment fails, we have another one ready to jump in immediately.
  • If the phone line is down, we will redirect incoming calls to cell phones
  • Many more

 

     READ MORE

noun-safe-3974132-33A96E
Security Assurance
HIPAA Compliance and Audit

Check if your information security is following HIPAA!

 

The penalties for noncompliance with HIPAA regulations are stiff. Did you know a single violation can range from $100 to $50,000 based on the level of negligence? Additionally, a maximum penalty of $1.5 million per year can be assessed for violations of an identical provision. This means that businesses that continually store or transfer ePHI in a non-compliant way are leaving themselves open to millions in damages. Penalties that high could shut your doors permanently.

 

     READ MORE

noun-technical-support-2087328-33A96E
Outstanding Technical Support
Invest in Uptime (NOC Support)

Get 24-hour supervision of your network to keep your systems running optimally.

 

Our team will monitor the entire infrastructure, including equipment, databases, servers, network devices, and every other system or device that is necessary for the delivery of your services.

 

We immediately will detect anomalies or malicious activities and will be able to promptly stop the threat and resolve issues as they emerge, using our worldwide experience in the healthcare industry. We are there for you!

 

     READ MORE

How We Work

Step 1

Meet

Share your problems and needs with us. Then, we will gather the details and estimate the required project scope.

Step 2

Audit

We will then carry out a thorough audit of the state of things to prepare as-built documentation

Step 3

Design

We will develop carefully thought-out designs based on your unique problems or needs.

Step 4

Build

Our experts will build, test, and troubleshoot your solution based on the best functional design

Step 5

Handover

We will deploy the solution and provide you with the training and documentation needed

Step 6

Support

It doesn’t end there. Our support staff will provide you with support on demand as well as ongoing support

How We Work

Step 1

Meet

Share your problems and needs with us. Then, we will gather the details and estimate the required project scope.

Step 2

Audit

We will then carry out a thorough audit of the state of things to prepare as-built documentation

Step 3

Design

We will develop carefully thought-out designs based on your unique problems or needs.

Step 4

Build

Our experts will build, test, and troubleshoot your solution based on the best functional design

Step 5

Handover

We will deploy the solution and provide you with the training and documentation needed

Step 6

Support

It doesn’t end there. Our support staff will provide you with support on demand as well as ongoing support

Our Services

Our Services

Infrastructure and Networks

At KiwiICT, we like to think we are tech artists, and building solid networks is one of the numerous areas where we get creative. We’ll help you set up your system network from scratch and manage it with the best Enterprise Infrastructure vendors (Cisco, Juniper, Microsoft, Checkpoint, etc).

Technology Consulting

Technology is the driving force of modern-day businesses. Whether you need advice on software or professional input on improving customer service through IT, we are here to help. With our industry experience, we have solved numerous issues to help you cope with anything IT.

Advanced Call Center

Optimize your customer service with the modern call center facilities we provide. Ranging from Interactive Voice Response to an advanced caller ID detector, we only use the best software providers for your business through various integrated communication media.

Cloud Technology

In today’s business world, it’s better to leave IT to experts like us. So, we have developed several data storage, processing, organizing, and maintaining tools to help sort out your data. At KiwiICT, we employ only the best and most trusted Cloud Service providers to boost our clients’ businesses performance.

Cybersecurity and Data Protection

Every business faces cybersecurity risks, and data can get compromised; we have an experienced team trained to counter cybersecurity threats. We’ll assess your cybersecurity, put security protocols in place, and keep on updating them.

Technical Support

At KiwiICT, we continuously monitor the progress of our clients’ IT facilities, keeping our clients in the loop. You will get the best technical assistance from our experts, who are only a call or an email away whenever you need it. We are always here to help!

Infrastructure and Networks

At KiwiICT, we like to think we are tech artists, and building solid networks is one of the numerous areas where we get creative. We’ll help you set up your system network from scratch and manage it with the best Enterprise Infrastructure vendors (Cisco, Juniper, Microsoft, Checkpoint, etc).

Technology Consulting

Technology is the driving force of modern-day businesses. Whether you need advice on software or professional input on improving customer service through IT, we are here to help. With our industry experience, we have solved numerous issues to help you cope with anything IT.

Advanced Call Center

Optimize your customer service with the modern call center facilities we provide. Ranging from Interactive Voice Response to an advanced caller ID detector, we only use the best software providers for your business through various integrated communication media.

Cloud Technology

In today’s business world, it’s better to leave IT to experts like us. So, we have developed several data storage, processing, organizing, and maintaining tools to help sort out your data. At KiwiICT, we employ only the best and most trusted Cloud Service providers to boost our clients’ businesses performance.

Cybersecurity and Data Protection

Every business faces cybersecurity risks, and data can get compromised; we have an experienced team trained to counter cybersecurity threats. We’ll assess your cybersecurity, put security protocols in place, and keep on updating them.

Technical Support

At KiwiICT, we continuously monitor the progress of our clients’ IT facilities, keeping our clients in the loop. You will get the best technical assistance from our experts, who are only a call or an email away whenever you need it. We are always here to help!

Customers Reviews

Kenneth Dale
SSU - Peru
KiwiICT are the most knowledgeable people I know in their field. They are jedi's on cybersecurity and data centers. It was a pleasure working with KiwiICT. He is super knowledgeable and a jedi in cybersecurity, data centers, and technology in general. One of the most knowledgeable people I know and a great guy.
Lee Meiners
LATRO Services - USA
Guys quickly understood my exact requirements even though my knowledge about the subject was poor. They delivered what I needed in a timely manner, set-up everything and gave me a working manual which was a nice touch. Would recommend.
Ahmed Khanji
Gridware - Australia
KiwiICT are extremely talented and knowledgeable team. They was able to solve extremely complex networking problems, reconfigure as required and even undertook a security audit and provided recommendations which was not originally part of the scope. If you have ANY firewall or security configuration requirements, go straight to KiwiICT. They will not disappoint.
Yes, we are an IT consulting business, but you are important to us regardless of the industry. We treat our clients like our family. Our customer support lines and social network handles are always open to assist you with your needs.
Yes, we are an IT consulting business, but you are important to us regardless of the industry. We treat our clients like our family. Our customer support lines and social network handles are always open to assist you with your needs.