#1 IT Solutions For Insurance

Increase your business performance with the best IT solutions!

IT Geeks On Your Side

We are a group of certified IT experts, highly specialised in world-class Cloud solutions to improve your overall business performance by solving complex challenges.

#1 IT Solutions For Insurance

Increase your business performance with the best IT solutions!
Challenges in Insurance Industry

The insurance industry constantly faces a growing number of challenges, which need to be addressed to develop a strategy for success. Main challenges include increasing costs for technologies, complex fraud, cyberattacks, compliance with regulations, legacy technology, and data-related manual processes that overall disrupt business operations and sales.

Role of IT in Insurance Industry

IT services aim to improve overall business performance by implementing the best technical solutions. IT massively helps with improved communications, data management, and security; business costs optimization and efficiency in high-level service delivery resulting in customer loyalty and increased sales.

Challenges in Insurance Industry

The insurance industry constantly faces a growing number of challenges, which need to be addressed to develop a strategy for success. Main challenges include increasing costs for technologies, complex fraud, cyberattacks, compliance with regulations, legacy technology, and data-related manual processes that overall disrupt business operations and sales.

Role of IT in Insurance Industry

IT services aim to improve overall business performance by implementing the best technical solutions. IT massively helps with improved communications, data management, and security; business costs optimization and efficiency in high-level service delivery resulting in customer loyalty and increased sales.

Key Benefits

noun-sales-303640-33A96E
Sales Increase
PBX & CRM Integration

Customize PBX to integrate with your main CRM fully.

 

This integration will help the agent fully prepare for the call and prevents callers from repeating themselves. All calls are logged, recorded, and transcribed automatically, contact information is automatically created in your CRM. A current caller/customer’s information from your CRM system will display on the agent’s screen.

 

     READ MORE

noun-increase-performance-2475228-33A96E
Perfomance Grow
Microsoft Sharepoint

Manage your documents, resources, workflows and processes, improve your team collaboration with the powerful Microsoft tool!

 

As an intranet, SharePoint is the most comprehensive enterprise platform because it connects employees with the tools and resources they work with daily. Instead of using a one-off tool for a specific task and having your data sit in isolation in that tool, with SharePoint, your data can flow and feed into reports, metrics, and processes. Long story short, If you have been seeking something to improve your team's productivity and effectiveness, Sharepoint is the right choice.

 

     READ MORE

noun-cost-reduction-4781263-33A96E
Costs Reduction
Microsoft 365

The Microsoft tools you need to work anytime, anywhere, on any device plus all the benefits of the cloud.

 

There are several benefits of Microsoft 365, from increased ROI to better collaboration and communication and fostering innovation to enhanced knowledge-sharing. Your employees require suitable applications and tools, whether they work remotely or on-site. With Microsoft 365 and the right partner to migrate and support your solution, your employees will be equipped with the right tools to propel your business forward.

 

     READ MORE

noun-fault-3630572-33A96E
Fault Tolerance
Infrastructure Upgrade

Find out which infrastructure upgrade your organisation requires!

 

The network upgrade will let you eliminate problems with your current network, expand your network according to the current needs of your business and help you harden security according to the latest technological possibilities and best security practices.

 

     READ MORE

noun-safe-3974132-33A96E
Security Assurance
Security Audit

Discover and evaluate the risks for your business with our Security Experts.

 

This process identifies anything wrong in your infrastructure and shows if your systems have been compromised. Security Audit helps to find current breaches in a system (app/website/server), open ports, and sensitive and corporate data leaks to the public. The purpose of the Security Audit is to check whether information assets are secure in compliance with international standards, such as ISO 27001, NIST, PCI DSS, HIPAA, GDPR, and others. In other words, the assessment will provide recommendations and further actions to implement better security practices for your business according to standards.

 

     READ MORE

noun-technical-support-2087328-33A96E
Outstanding Technical Support
NOC Support

Get 24-hour supervision of your network to maintain healthy business operations.

 

The NOC team monitors the organization’s infrastructure, including equipment, databases, firewalls, servers, network devices, wireless systems, telecommunications, smartphones, IoT devices, etc. NOC has full visibility of the network to quickly determine anomalies and malicious activities, preventing and stopping a threat or promptly resolving issues and problems as they emerge.

 

     READ MORE

Key Benefits

noun-sales-303640-33A96E
Sales Increase
PBX & CRM Integration

Customize PBX to integrate with your main CRM fully.

 

This integration will help the agent fully prepare for the call and prevents callers from repeating themselves. All calls are logged, recorded, and transcribed automatically, contact information is automatically created in your CRM. A current caller/customer’s information from your CRM system will display on the agent’s screen.

 

     READ MORE

noun-increase-performance-2475228-33A96E
Perfomance Grow
Microsoft Sharepoint

Manage your documents, resources, workflows and processes, improve your team collaboration with the powerful Microsoft tool!

 

As an intranet, SharePoint is the most comprehensive enterprise platform because it connects employees with the tools and resources they work with daily. Instead of using a one-off tool for a specific task and having your data sit in isolation in that tool, with SharePoint, your data can flow and feed into reports, metrics, and processes. Long story short, If you have been seeking something to improve your team's productivity and effectiveness, Sharepoint is the right choice.

 

     READ MORE

noun-cost-reduction-4781263-33A96E
Costs Reduction
Microsoft 365

The Microsoft tools you need to work anytime, anywhere, on any device plus all the benefits of the cloud.

 

There are several benefits of Microsoft 365, from increased ROI to better collaboration and communication and fostering innovation to enhanced knowledge-sharing. Your employees require suitable applications and tools, whether they work remotely or on-site. With Microsoft 365 and the right partner to migrate and support your solution, your employees will be equipped with the right tools to propel your business forward.

 

     READ MORE

noun-fault-3630572-33A96E
Fault Tolerance
Infrastructure Upgrade

Find out which infrastructure upgrade your organisation requires!

 

The network upgrade will let you eliminate problems with your current network, expand your network according to the current needs of your business and help you harden security according to the latest technological possibilities and best security practices.

 

     READ MORE

noun-safe-3974132-33A96E
Security Assurance
Security Audit

Discover and evaluate the risks for your business with our Security Experts.

 

This process identifies anything wrong in your infrastructure and shows if your systems have been compromised. Security Audit helps to find current breaches in a system (app/website/server), open ports, and sensitive and corporate data leaks to the public. The purpose of the Security Audit is to check whether information assets are secure in compliance with international standards, such as ISO 27001, NIST, PCI DSS, HIPAA, GDPR, and others. In other words, the assessment will provide recommendations and further actions to implement better security practices for your business according to standards.

 

     READ MORE

noun-technical-support-2087328-33A96E
Outstanding Technical Support
NOC Support

Get 24-hour supervision of your network to maintain healthy business operations.

 

The NOC team monitors the organization’s infrastructure, including equipment, databases, firewalls, servers, network devices, wireless systems, telecommunications, smartphones, IoT devices, etc. NOC has full visibility of the network to quickly determine anomalies and malicious activities, preventing and stopping a threat or promptly resolving issues and problems as they emerge.

 

     READ MORE

How We Work

Step 1

Meet

Share your problems and needs with us. Then, we will gather the details and estimate the required project scope.

Step 2

Audit

We will then carry out a thorough audit of the state of things to prepare as-built documentation

Step 3

Design

We will develop carefully thought-out designs based on your unique problems or needs.

Step 4

Build

Our experts will build, test, and troubleshoot your solution based on the best functional design

Step 5

Handover

We will deploy the solution and provide you with the training and documentation needed

Step 6

Support

It doesn’t end there. Our support staff will provide you with support on demand as well as ongoing support

How We Work

Step 1

Meet

Share your problems and needs with us. Then, we will gather the details and estimate the required project scope.

Step 2

Audit

We will then carry out a thorough audit of the state of things to prepare as-built documentation

Step 3

Design

We will develop carefully thought-out designs based on your unique problems or needs.

Step 4

Build

Our experts will build, test, and troubleshoot your solution based on the best functional design

Step 5

Handover

We will deploy the solution and provide you with the training and documentation needed

Step 6

Support

It doesn’t end there. Our support staff will provide you with support on demand as well as ongoing support

Our Services

Our Services

Infrastructure and Networks

At KiwiICT, we like to think we are tech artists, and building solid networks is one of the numerous areas where we get creative. We’ll help you set up your system network from scratch and manage it with the best Enterprise Infrastructure vendors (Cisco, Juniper, Microsoft, Checkpoint, etc).

Technology Consulting

Technology is the driving force of modern-day businesses. Whether you need advice on software or professional input on improving customer service through IT, we are here to help. With our industry experience, we have solved numerous issues to help you cope with anything IT.

Advanced Call Center

Optimize your customer service with the modern call center facilities we provide. Ranging from Interactive Voice Response to an advanced caller ID detector, we only use the best software providers for your business through various integrated communication media.

Cloud Technology

In today’s business world, it’s better to leave IT to experts like us. So, we have developed several data storage, processing, organizing, and maintaining tools to help sort out your data. At KiwiICT, we employ only the best and most trusted Cloud Service providers to boost our clients’ businesses performance.

Cybersecurity and Data Protection

Every business faces cybersecurity risks, and data can get compromised; we have an experienced team trained to counter cybersecurity threats. We’ll assess your cybersecurity, put security protocols in place, and keep on updating them.

Technical Support

At KiwiICT, we continuously monitor the progress of our clients’ IT facilities, keeping our clients in the loop. You will get the best technical assistance from our experts, who are only a call or an email away whenever you need it. We are always here to help!

Infrastructure and Networks

At KiwiICT, we like to think we are tech artists, and building solid networks is one of the numerous areas where we get creative. We’ll help you set up your system network from scratch and manage it with the best Enterprise Infrastructure vendors (Cisco, Juniper, Microsoft, Checkpoint, etc).

Technology Consulting

Technology is the driving force of modern-day businesses. Whether you need advice on software or professional input on improving customer service through IT, we are here to help. With our industry experience, we have solved numerous issues to help you cope with anything IT.

Advanced Call Center

Optimize your customer service with the modern call center facilities we provide. Ranging from Interactive Voice Response to an advanced caller ID detector, we only use the best software providers for your business through various integrated communication media.

Cloud Technology

In today’s business world, it’s better to leave IT to experts like us. So, we have developed several data storage, processing, organizing, and maintaining tools to help sort out your data. At KiwiICT, we employ only the best and most trusted Cloud Service providers to boost our clients’ businesses performance.

Cybersecurity and Data Protection

Every business faces cybersecurity risks, and data can get compromised; we have an experienced team trained to counter cybersecurity threats. We’ll assess your cybersecurity, put security protocols in place, and keep on updating them.

Technical Support

At KiwiICT, we continuously monitor the progress of our clients’ IT facilities, keeping our clients in the loop. You will get the best technical assistance from our experts, who are only a call or an email away whenever you need it. We are always here to help!

Customers Reviews

Kenneth Dale
SSU - Peru
KiwiICT are the most knowledgeable people I know in their field. They are jedi's on cybersecurity and data centers. It was a pleasure working with KiwiICT. He is super knowledgeable and a jedi in cybersecurity, data centers, and technology in general. One of the most knowledgeable people I know and a great guy.
Lee Meiners
LATRO Services - USA
Guys quickly understood my exact requirements even though my knowledge about the subject was poor. They delivered what I needed in a timely manner, set-up everything and gave me a working manual which was a nice touch. Would recommend.
Ahmed Khanji
Gridware - Australia
KiwiICT are extremely talented and knowledgeable team. They was able to solve extremely complex networking problems, reconfigure as required and even undertook a security audit and provided recommendations which was not originally part of the scope. If you have ANY firewall or security configuration requirements, go straight to KiwiICT. They will not disappoint.
Yes, we are an IT consulting business, but you are important to us regardless of the industry. We treat our clients like our family. Our customer support lines and social network handles are always open to assist you with your needs.
Yes, we are an IT consulting business, but you are important to us regardless of the industry. We treat our clients like our family. Our customer support lines and social network handles are always open to assist you with your needs.