Professional services organizations have to maintain their IT infrastructure to stay on top of sales and competition within their industry. Professional services companies usually face challenges including adaptation to technical advancements, customer loyalty, data security and management, cost reduction, and non-consistent communication with clients, which can disrupt business operations.
IT solutions aim to help organizations provide a high level of customer service through advanced systems and equipment. IT solutions offer a wide range of products to improve overall business efficiency and performance, optimized communication channels, and data security, which leads to better customer service, customer trust, and potential sales increase.
Professional services organizations have to maintain their IT infrastructure to stay on top of sales and competition within their industry. Professional services companies usually face challenges including adaptation to technical advancements, customer loyalty, data security and management, cost reduction, and non-consistent communication with clients, which can disrupt business operations.
IT solutions aim to help organizations provide a high level of customer service through advanced systems and equipment. IT solutions offer a wide range of products to improve overall business efficiency and performance, optimized communication channels, and data security, which leads to better customer service, customer trust, and potential sales increase.
Customize PBX to integrate with your main CRM fully.
This integration will help the agent fully prepare for the call and prevents callers from repeating themselves. All calls are logged, recorded, and transcribed automatically, contact information is automatically created in your CRM. A current caller/customer’s information from your CRM system will display on the agent’s screen.
Manage your documents, resources, workflows and processes, and improve your team collaboration with the powerful Microsoft tool!
As an intranet, SharePoint is the most comprehensive enterprise platform because it connects employees with the tools and resources they work with daily.Instead of using a one-off tool for a specific task and having your data sit in isolation in that tool, with SharePoint, your data can flow and feed into reports, metrics, and processes. Long story short, If you have been seeking something to improve your team's productivity and effectiveness, Sharepoint is the right choice.
The Microsoft tools you need to work anytime, anywhere, on any device plus all the benefits of the cloud.
There are several benefits of Microsoft 365, from increased ROI to better collaboration and communication and fostering innovation to enhanced knowledge-sharing. Your employees require suitable applications and tools, whether they work remotely or on-site. With Microsoft 365 and the right partner to migrate and support your solution, your employees will be equipped with the right tools to propel your business forward.
Find out which infrastructure upgrade your organisation requires
The network upgrade will let you eliminate problems with your current network, expand your network according to the current needs of your business and help you harden security according to the latest technological possibilities and best security practices.
Discover and evaluate the risks for your business with our Security Experts.Â
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This process identifies anything wrong in your infrastructure and shows if your systems have been compromised. Security Audit helps to find current breaches in a system (app/website/server), open ports, and sensitive and corporate data leaks to the public. The purpose of the Security Audit is to check whether information assets are secure in compliance with international standards, such as ISO 27001, NIST, PCI DSS, HIPAA, GDPR, and others. In other words, the assessment will provide recommendations and further actions to implement better security practices for your business according to standards.
Get 24-hour supervision of your network to maintain healthy business operations.
The NOC team monitors the organization’s infrastructure, including equipment, databases, firewalls, servers, network devices, wireless systems, telecommunications, smartphones, IoT devices, etc. NOC has full visibility of the network to quickly determine anomalies and malicious activities, preventing and stopping a threat or promptly resolving issues and problems as they emerge.
Customize PBX to integrate with your main CRM fully.
This integration will help the agent fully prepare for the call and prevents callers from repeating themselves. All calls are logged, recorded, and transcribed automatically, contact information is automatically created in your CRM. A current caller/customer’s information from your CRM system will display on the agent’s screen.
Manage your documents, resources, workflows and processes, and improve your team collaboration with the powerful Microsoft tool!
As an intranet, SharePoint is the most comprehensive enterprise platform because it connects employees with the tools and resources they work with daily.Instead of using a one-off tool for a specific task and having your data sit in isolation in that tool, with SharePoint, your data can flow and feed into reports, metrics, and processes. Long story short, If you have been seeking something to improve your team's productivity and effectiveness, Sharepoint is the right choice.
The Microsoft tools you need to work anytime, anywhere, on any device plus all the benefits of the cloud.
There are several benefits of Microsoft 365, from increased ROI to better collaboration and communication and fostering innovation to enhanced knowledge-sharing. Your employees require suitable applications and tools, whether they work remotely or on-site. With Microsoft 365 and the right partner to migrate and support your solution, your employees will be equipped with the right tools to propel your business forward.
Find out which infrastructure upgrade your organisation requires
The network upgrade will let you eliminate problems with your current network, expand your network according to the current needs of your business and help you harden security according to the latest technological possibilities and best security practices.
Discover and evaluate the risks for your business with our Security Experts.Â
 Â
This process identifies anything wrong in your infrastructure and shows if your systems have been compromised. Security Audit helps to find current breaches in a system (app/website/server), open ports, and sensitive and corporate data leaks to the public. The purpose of the Security Audit is to check whether information assets are secure in compliance with international standards, such as ISO 27001, NIST, PCI DSS, HIPAA, GDPR, and others. In other words, the assessment will provide recommendations and further actions to implement better security practices for your business according to standards.
Get 24-hour supervision of your network to maintain healthy business operations.
The NOC team monitors the organization’s infrastructure, including equipment, databases, firewalls, servers, network devices, wireless systems, telecommunications, smartphones, IoT devices, etc. NOC has full visibility of the network to quickly determine anomalies and malicious activities, preventing and stopping a threat or promptly resolving issues and problems as they emerge.
Share your problems and needs with us. Then, we will gather the details and estimate the required project scope.
We will then carry out a thorough audit of the state of things to prepare as-built documentation
We will develop carefully thought-out designs based on your unique problems or needs.
Our experts will build, test, and troubleshoot your solution based on the best functional design
We will deploy the solution and provide you with the training and documentation needed
It doesn’t end there. Our support staff will provide you with support on demand as well as ongoing support
Share your problems and needs with us. Then, we will gather the details and estimate the required project scope.
We will then carry out a thorough audit of the state of things to prepare as-built documentation
We will develop carefully thought-out designs based on your unique problems or needs.
Our experts will build, test, and troubleshoot your solution based on the best functional design
We will deploy the solution and provide you with the training and documentation needed
It doesn’t end there. Our support staff will provide you with support on demand as well as ongoing support
At KiwiICT, we like to think we are tech artists, and building solid networks is one of the numerous areas where we get creative. We’ll help you set up your system network from scratch and manage it with the best Enterprise Infrastructure vendors (Cisco, Juniper, Microsoft, Checkpoint, etc).
Technology is the driving force of modern-day businesses. Whether you need advice on software or professional input on improving customer service through IT, we are here to help. With our industry experience, we have solved numerous issues to help you cope with anything IT.
Optimize your customer service with the modern call center facilities we provide. Ranging from Interactive Voice Response to an advanced caller ID detector, we only use the best software providers for your business through various integrated communication media.
In today’s business world, it’s better to leave IT to experts like us. So, we have developed several data storage, processing, organizing, and maintaining tools to help sort out your data. At KiwiICT, we employ only the best and most trusted Cloud Service providers to boost our clients’ businesses performance.
Every business faces cybersecurity risks, and data can get compromised; we have an experienced team trained to counter cybersecurity threats. We’ll assess your cybersecurity, put security protocols in place, and keep on updating them.
At KiwiICT, we continuously monitor the progress of our clients’ IT facilities, keeping our clients in the loop. You will get the best technical assistance from our experts, who are only a call or an email away whenever you need it. We are always here to help!
At KiwiICT, we like to think we are tech artists, and building solid networks is one of the numerous areas where we get creative. We’ll help you set up your system network from scratch and manage it with the best Enterprise Infrastructure vendors (Cisco, Juniper, Microsoft, Checkpoint, etc).
Technology is the driving force of modern-day businesses. Whether you need advice on software or professional input on improving customer service through IT, we are here to help. With our industry experience, we have solved numerous issues to help you cope with anything IT.
Optimize your customer service with the modern call center facilities we provide. Ranging from Interactive Voice Response to an advanced caller ID detector, we only use the best software providers for your business through various integrated communication media.
In today’s business world, it’s better to leave IT to experts like us. So, we have developed several data storage, processing, organizing, and maintaining tools to help sort out your data. At KiwiICT, we employ only the best and most trusted Cloud Service providers to boost our clients’ businesses performance.
Every business faces cybersecurity risks, and data can get compromised; we have an experienced team trained to counter cybersecurity threats. We’ll assess your cybersecurity, put security protocols in place, and keep on updating them.
At KiwiICT, we continuously monitor the progress of our clients’ IT facilities, keeping our clients in the loop. You will get the best technical assistance from our experts, who are only a call or an email away whenever you need it. We are always here to help!